Features

Everything you need to run your practice like a pro

Kneadly brings booking, client management, notes, payments, and automation into one focused system — built from the ground up for massage therapists.

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Online BookingSmart CalendarClient ProfilesSOAP NotesIntake FormsPayments & DepositsRemindersRebookingTeam Management
Online Booking

Clients book instantly — without texting you

Every Kneadly account comes with a personal booking link you can share anywhere. Clients see your real-time availability and book in under a minute, without calling or messaging you.

  • Real-time availability — no double bookings ever
  • Clients choose service, date, and time in one flow
  • Instant confirmation emails sent automatically
  • Buffer time between sessions managed for you
  • Set advance booking limits and cancellation windows

Healing Hands Massage · Sarah M.

Book an Appointment

Service

Swedish Massage

60 min · $90

Deep Tissue

90 min · $130

Date

Mon

17

Tue

18

Wed

19

Thu

20

Fri

21

Time

9:00 AM
10:30 AM
1:00 PM
3:30 PM

Secure · No account needed · Instant confirmation

Client Profiles

Every client's full history — always at your fingertips

Stop relying on memory or scattered notes. Every client gets a complete profile with their appointment history, session notes, intake forms, preferences, and revenue — all in one place.

  • Complete session history and note archives
  • Treatment preferences saved and visible before each visit
  • Revenue tracking per client
  • Follow-up scheduling built directly into the profile
  • Works across therapists if you have a team
ER

Emma Richardson

Client since Jan 2024 · 12 sessions

Active

Next Visit

Mar 27

Every

2 weeks

Total

$1,440

Client Preferences

Deep pressureFocus: upper backQuiet preferredHot stones

Last Session Note

Left trapezius moderately hypertonic. ROM improved ~20% since last visit. Client reports sleeping better and reduced daily pain levels...

Recent Sessions

Mar 6Swedish · 60 min$90
Feb 20Deep Tissue · 90 min$130
Feb 6Swedish · 60 min$90
SOAP Notes

Professional session notes — written in minutes

Clean, structured SOAP notes tied to every session. Write them yourself or use the AI drafting feature to create a solid first draft in seconds that you can review and adjust.

  • Structured S/O/A/P format with focused input fields
  • AI draft feature creates a starting point in seconds
  • Notes automatically linked to the client's profile
  • Searchable and exportable for insurance or referrals
  • Satisfies documentation requirements professionally

Session Note — Emma R.

Thu, Mar 20 · Swedish 60 min

S

Subjective

Client reports tightness in left shoulder and upper trap area. Sleeping better since last visit. Stress levels elevated this week due to work.

O

Objective

Left trapezius moderately hypertonic. Restricted ROM in cervical rotation left ~15°. Trigger points palpated at levator scapulae.

A

Assessment

Muscle tension secondary to postural stress. Good response to moderate pressure techniques. ROM improved by end of session.

P

Plan

Recommend bi-weekly sessions for 6 weeks. Focus on cervical and shoulder release. Client to perform daily neck stretches.

Digital Intake Forms

Paperless intake — collected before they arrive

Send a digital intake link when a new client books. They complete their health history, preferences, and consent on any device before the appointment. No paperwork, no clipboard.

  • Fully digital — no printing or scanning
  • Sent automatically when clients book
  • Customize questions for your practice
  • Responses saved directly to the client profile
  • Signed consent included

New Client Intake

Healing Hands Massage

Step 2 of 3 — Health History

Do you have any areas of pain or discomfort?

Yes — lower back and left shoulder

Any recent injuries or surgeries?

No recent injuries

Are you pregnant or planning to become pregnant?

No

Pressure preference

Light
Medium
Firm
Deep
Payments & Deposits

Get paid without the awkward conversation

Collect deposits at booking to protect your time and take full payment after sessions. Stripe-powered, professional, and completely frictionless for your clients.

  • Deposit collection at time of booking
  • Full or remaining payment at session completion
  • Card, ACH, and tap-to-pay supported
  • Payment history per client and overall revenue tracking
  • No-show protection built into every deposit

Booking Confirmed — Deposit Collected

Emma R. · Swedish 60 min · Mar 20

Swedish Massage (60 min)$90.00
Deposit paid-$25.00
Remaining at session$65.00

Collect payment

Recent payments

Mar 6Emma R.$90Paid
Feb 20Marcus T.$130Paid
Feb 20Jordan K.$90Paid
Reminders & Retention

Fill your schedule without lifting a finger

Kneadly automatically sends appointment reminders, follow-up messages, and rebooking nudges at exactly the right time. Set it once and let it run your retention for you.

  • 24-hour and same-day appointment reminders
  • Automatic follow-up after sessions
  • Rebooking suggestions when clients go overdue
  • Birthday greetings and special occasion messages
  • View and manage all automation from one dashboard

Automation Hub

3 automations active

Running

Appointment Reminder

Sent 24h before · SMS + Email

Active
🔁

Rebooking Nudge

Sent 14 days after last session

Active

Birthday Greeting

Sent on client birthday

Active

Clients Due for Follow-Up

🔴Jordan K.3 weeks overdue
🟡Alex P.2 weeks overdue
🟢Mia L.Due this week
Review Requests

More 5-star reviews — on autopilot

Happy clients are your best marketing. Kneadly automatically sends a review request shortly after each session, making it effortless for clients to leave feedback on Google or Yelp — without you having to ask.

  • Review request sent automatically after sessions
  • Links clients directly to your Google or Yelp listing
  • Timed so the experience is still fresh
  • Track which clients have left reviews
  • Boost your online reputation without extra effort

Review Requests

Automated after every session

4.9avg rating

Sent this week

ER

Emma R.

Session Mar 20

MT

Marcus T.

Session Mar 20

Pending
JK

Jordan K.

Session Mar 19

Sample message sent

Hi Emma! Thanks for coming in today. If you have a moment, I'd love it if you could leave a quick review — it means the world to small practices like mine.

Payroll & Reporting

Track earnings and pay your team — all in one place

See revenue per therapist, calculate commission splits, and understand how your practice is performing financially. Kneadly's payroll tracking keeps your numbers clean and your team paid on time.

  • Revenue tracked per therapist, per period
  • Commission and percentage-based pay supported
  • Payroll summary exports for your accountant
  • Practice-wide revenue and session reporting
  • Real-time dashboard — always up to date

Payroll — March 2025

3 therapists · 4 weeks

Therapist Earnings

Sarah M.$3,348
62 sessions·$5,580 revenue·60% rate
James K.$2,178
44 sessions·$3,960 revenue·55% rate
Priya N.$1,881
38 sessions·$3,420 revenue·55% rate

$12,960

Total Revenue

144

Total Sessions

$7,407

Total Payroll

For Multi-Therapist Practices

Teams built for real massage practices

Give your team the visibility they need without giving up privacy or control.

Shared Team Calendar

See the full team schedule in one place. Choose whether therapists see blocked time only, client initials, or full client names.

Shared Client Alerts

Make important care notes visible to the right people, including allergies, injuries, contraindications, and other team-visible alerts.

Shared Session Notes

Support continuity of care with shared notes across your team. Every note clearly shows who wrote it.

Therapist-Level Access

Each therapist gets access to the tools they need — their schedule, clients, forms, notes, and income — without access to sensitive business controls.

Owner & Admin Controls

Manage collaboration settings, privacy rules, and team visibility from one place.

Team Management

Growing beyond just yourself? Kneadly scales with you.

Add multiple therapists, manage individual schedules, maintain a shared client database, and track revenue across your entire practice — all from one dashboard.

  • Multiple therapist profiles and individual booking links
  • Shared client database and note access
  • Team revenue and session reporting
  • Role-based permissions

Ready to see it for yourself?

Start with a 14-day free trial. Set up in minutes. Card required — no charge until day 15.